Effective Date: 25-12-2024

Welcome to [Your Business Name] (referred to as “we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please refrain from using our services.

1. Scope of Services

We provide a wide range of printing and packaging solutions, including but not limited to custom printing, packaging design, promotional materials, and related services. Specific terms for individual services will be outlined in your order confirmation or contract.

2. Acceptance of Orders

2.1 Order Submission: All orders must be submitted through our website, email, or approved channels. You are responsible for ensuring the accuracy of the order details, including quantities, dimensions, materials, and designs.

2.2 Order Confirmation: Orders will be considered accepted only after we issue a formal confirmation. We reserve the right to decline any order for any reason.

2.3 Modifications: Changes to an order may incur additional charges and extend the delivery timeline. Any modifications must be confirmed in writing.

3. Pricing and Payment

3.1 Pricing: Prices are subject to change without prior notice. Confirmed orders will be billed at the rates agreed upon at the time of confirmation.

3.2 Payment Terms: Payments must be made according to the terms specified in the invoice or order confirmation. We may require full or partial payment in advance for certain orders.

3.3 Late Payments: Late payments may incur additional fees or interest as allowed by law. Persistent non-payment may result in order cancellation or legal action.

4. Production and Delivery

4.1 Production Timelines: Production timelines are estimates and depend on the nature of the order. Delays due to unforeseen circumstances will be communicated promptly.

4.2 Delivery Terms: Delivery will be made to the address specified in your order. We are not responsible for delays caused by third-party carriers or incorrect delivery information provided by the customer.

4.3 Inspection: Upon delivery, you must inspect the goods and notify us of any defects or discrepancies within [X] days. Failure to do so may forfeit your right to claim.

5. Intellectual Property

5.1 Customer Content: You represent and warrant that all designs, images, and content provided to us for production do not infringe on third-party intellectual property rights.

5.2 Our Content: All templates, designs, and processes developed by us remain our intellectual property unless otherwise agreed in writing.

6. Cancellation and Refund Policy

6.1 Order Cancellation: Orders may be canceled before production begins. Cancellations after production starts may incur charges for materials and labor.

6.2 Refunds: Refunds will only be issued for defective or incorrect products. Refund requests must be made within [X] days of delivery.

7. Limitation of Liability

We are not liable for:

Indirect, incidental, or consequential damages arising from the use of our services.

Delays or failures caused by events outside our reasonable control.

Errors or omissions in the content provided by customers.

Our liability is limited to the amount paid for the specific service or product in question.

8. User Responsibilities

8.1 Account Security: If applicable, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

8.2 Compliance: You agree to comply with all applicable laws and regulations when using our services.

9. Privacy

Your use of our services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Amendments

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes will be resolved exclusively in the courts of Pakistan.